Returns Policy 2018-07-03T19:15:21+00:00




let#s build a community

In 2009 siblings Maria and Ruben created a small, artisan jewelry company to help Ruben through college. A year later, following the birth of her first baby, Maria found that the small get together and pop up shops she had started to run gave her a much needed connection to the wider community whilst leaving plenty of time to enjoy her new family.

This small jewelry company has created wonderful and rewarding opportunities. It allowed Maria and Ruben the chance to dream, to be present and to write their own story.

Tapping into a wide skillset, Maria and Ruben are launching Maruxi as an opportunity for others to connect, dream and create their own adventures. In Fairfax, Virginia, our growing Home Office Team is learning from the best to pass that expertise on to an exciting field of entrepreneurs.

Maruxi Mavens put their genuine belief and authenticity into our unique concept of community and mindfulness and are rewarded financially, personally and professionally.

Welcome! We will be sharing our journey; the good, the beautiful and the challenging.... and so the adventure continues!


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WE ARE SO HAPPY TO HAVE YOU AS MARUXI CUSTOMER…

Our mission is to have the happiest customers! If by chance you’re not completely satisfied with your purchase, we’ll be happy to help.

* Maruxi accepts the return of unworn merchandise in the original condition within 90 days of the ship date.
* All returns must be accompanied by original proof of purchase and must be in its original packaging.
* Returns received within 30 days of the ship date are eligible for a refund in the form of cash or store credit.
* Returns received after 30 days and within 90 days of the ship date are eligible for refund in the form of store credit only.
* Returns cannot be accepted on items received more than 90 days after the original ship date.
* Shipping charges are non-refundable.

Products on sale, Mavens incentive rewards, host rewards, products purchased with reward credit, and other similar items are not eligible for return.

RETURNS OF STARTER KITS

You may return your Maven Starter Kits within 30 days of your acceptance of theTerms and Conditions. Will process the returns in the form of a refund for the items that are returned in original condition. If you would like to receive a full refund, all items from the Starter Kit, including marketing materials and business supplies, must be received in original condition. Items that are damaged are not eligible for return.

LIFETIME WARRANTY

We’re proud to offer our customers exceptional, beautifully-crafted pieces at affordable prices. Many of our products are created by artisans
with naturals stones. Because of this, each product made out of natural materials will vary in apperance. This is a part of its charm and unique creation! We design our jewelry in our atelier in Virginia. Of course, all our pieces are lead safe and nickel-free. We ship in beautiful ready package that are perfect for gift.

* Maruxi will accept returns of merchandise for replacement due to manufacturer’s defect.
* The Lifetime Replace Warranty does not cover merchandise that is lost or damaged as a result of normal “wear and tear.”
* All products must be accompanied by original proof of purchase, and must have been purchased directly through an authorized Maven or our website, https://www.maruxi.com

SUPPORT CENTER HOURS

MON – FRI, 11AM – 7.30PM EST

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(703)-200-6413

 

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